One hour to ten minutes of installation time with Apple’s Device Enrollment Program
Setting up multiple smartphones and tablets takes a lot of time. The solution: Apple’s Device Enrollment Program, a tool that makes mobile devices fully automatic ready for use.
More and more companies are going digital and working in the cloud. However, for the IT support staff, such a move poses a problem. A whole organization equipped with computers, smartphones and tablets is a big job to say the least. But if it is to Apple, it doesn’t have to be. They devised the Device Enrollment Program (DEP), a tool that fully automates the installation and configuration of new devices. This can be done by each employee himself.
DEP Portal
This tool works as follows: Prior to installation, the IT department defines once how each device should be set up, what software is needed, and how all accounts and security settings should be configured. The vendor automatically adds the serial numbers of the supplied devices to the customer’s DEP portal. DEP does the rest. As soon as a new device is turned on, the custom-made installation starts to run even after setting up the WiFi.
Post-Its and notes
“Apple’s DEP brought the installation time per iPad back from one hour to ten minutes,” says Jasper Peters, ICT coordinator, at a Retail organisation in the Netherlands. Earlier this year, that organisation decided to change its way of working. It was done with information and transfers exchanging with post-its and notes.
Small User manual
The IT Department of this Retail organisation is also working more efficiently than ever, thanks to DEP. “If you want to roll out 50 devices, it makes a difference whether you need an hour for the installation or just ten minutes per device,” says Peters. “In Those ten minutes we are already installing the WiFi network and doing a case to the device.”
In the end, the IT department has nothing more to do with installations. “We want to send the end-user the iPhones & iPads with a small manual. So that we keep time for strategic projects. ”
Learn more about the Apple DEP capabilities for your organization. CloudConnected delivers the entire assortment of Apple and automatically adds devices to the DEP Portal. Let a Cloud Specialist call you back. Click here to create a callback request.
